5704 Code for MyCareLink Monitor ™ (24950/24952)
Welcome to the Medtronic Remote Monitoring program! We are excited to have you as a valued customer and look forward to assisting you in optimizing your experience with your new MyCareLink Monitor™. Let's run through some steps on how to clear a 5704 error code.
Table of Contents
Why does the code 5704 appear on MyCareLink Monitor™ (MCLM)?
Your monitor uses a GSM (Global System for Mobile Communication) cellular telephone connection to transmit implanted device data to the Medtronic CareLink™ Network.
If your monitor does not have adequate cellular service connection, the monitor’s screen will show Error 5704 - No cellular signal.
Troubleshooting
• Change the orientation of the monitor by rotating the monitor base.
• Change the location of your monitor so it is near a window or outside wall.
Unable to Clear 5704
Contact Medtronic Stay Connected at (866) 470-7709.
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