Transmission Verification for MyCareLink™ Monitor 2490


Transmission Verification for MyCareLink™ Monitor 2490

Welcome to the Medtronic Remote Monitoring program! We are excited to have you as a valued customer and look forward to assisting you in optimizing your experience with your MyCareLink™ Monitor 2490. Let's run through some steps on how to confirm your transmission was successful.

 

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Transmission Verification

There are two sets of lights on the 2490 MyCarelink™ Monitor. The Reading Status lights and Sending Status lights, pictured below. 


To verify the transmission was successful follow these steps.

Confirm Reading status:

  1. The 4 or 5 green Reading Status lights flash and fill as the monitor gathers information from your implanted heart device. This process usually takes less than 3 minutes.
  2. When the Reading Status lights are flashing, make sure that the Antenna Position Status light remains off.
  3. When the monitor is finished collecting data from your heart device, the status lights stop flashing and turn off. The monitor will beep twice.
  4. The monitor automatically dials the preprogrammed, toll-free number.

Confirm Sending status:

  1. The 3 green Sending Status lights start flashing when the monitor is sending data. This process typically takes less than 3 minutes but can take up to 30 minutes.
    1. Caution: In the case of an emergency, you can use your phone to call for help. If you have an emergency while using the monitor, press the Start/Stop button to stop the monitor transmission.
  2. When the monitor is sending data, your telephone line is not available to make or receive calls.
  3. When the monitor has finished sending information, the green Sending Complete light comes on and the monitor beeps twice.
  4. The monitor automatically returns to resting mode. You can then use the telephone to make or receive calls.
    1. Note: If you must stop before the session is complete, remove the antenna from over your implanted device and press the Start/Stop button.

 

Note

The monitor emits high-pitched tones when dialing the preprogrammed, toll-free number.

 

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Additional Information

The MyCareLink monitor may redial several times and may take up to an hour to send a transmission.